This privacy policy explains how we collect and process personal data when you visit our website www.gaia-home.ch or contact us.
Controller of the data processing:
Gaia’s Home
Spinnereistrasse 23
CH‑8640 Rapperswil‑Jona
Phone: +41 55 552 20 07
E-mail: booking@gaia-home.ch
1. Scope and Legal Basis
We process personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (FADP) and its ordinances. Where applicable, we also take into account the requirements of the EU General Data Protection Regulation (GDPR).
2. Data We Process and Purpose
We only process personal data that is necessary to operate our website, handle enquiries and manage bookings. This includes in particular:
Master data (e.g. name, address, contact details)
Booking and contract data (e.g. stay dates, number of guests, payment details, correspondence)
Technical data when visiting the website (e.g. IP address, date and time of access, browser used, pages viewed), which usually does not allow us to identify you directly.
We use this data to:
provide, maintain and secure our website
respond to enquiries and process reservations/bookings
organise and manage your stay
comply with legal obligations (e.g. registration, tax and record‑keeping duties).
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to analyse usage and provide certain functions. Cookies are small text files stored on your device.
You can configure your browser to reject cookies, accept them only for a session or delete them early. Please note that this may affect the functionality of some parts of the website.
4. Third‑Party Services and Data Transfers
To operate our website and handle enquiries and bookings, we work with selected service providers and third parties. These may include in particular:
hosting providers and technical service providers
operators of booking or payment platforms (e.g. Airbnb, Booking.com, payment processors)
analytics services or embedded third‑party content (e.g. map or font services).
These providers only receive data that is necessary to deliver their services and are contractually obliged to comply with applicable data protection laws. Transfers to countries without an adequate level of data protection only take place under the conditions permitted by law (e.g. standard contractual clauses).
5. Data Retention
We store personal data only for as long as it is necessary for the purposes described above or as required by law (e.g. statutory retention periods for tax and accounting records). Afterwards, the data is deleted or anonymised.
6. Security
We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and unlawful processing. These measures include access controls, need‑to‑know principles, encryption where appropriate and regular reviews of our security arrangements.
7. Your Rights
Within the scope of applicable data protection law, you have in particular the right to:
request information about whether and which personal data we process about you
request the correction of inaccurate data
request the deletion of data, unless legal or contractual obligations require us to retain it
request restriction of processing or object to processing where provided by law.
To exercise these rights, you can contact us at any time using the contact details above. You also have the right to lodge a complaint with the competent supervisory authority.
8. Updates to This Privacy Policy
We may amend this privacy policy at any time, in particular if we change our data processing activities or if legal requirements change. The version published on our website applies in each case.
Status: March 2026